Do you supply ELECTRIC BLANKETS?

Yes, an electric blanket is supplied on all main beds. For safety reasons, please ensure you turn the electric blanket off before going to sleep. Hot water bottles are for sale at reception (while stocks lasts).

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What happens to items LEFT BEHIND?

We collect belongings that are left behind and keep them for 4 weeks. If they appear to have emotional value we will contact you. If you wish to have your items posted, we charge a $20 handling fee in addition to the cost of postage.

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I have a MAINTENANCE issue during my stay, what should I do?

We really appreciate the opportunity to resolve issues as soon as possible, so that it doesn’t impact on your stay. Please notify reception at your earliest convenience, so our maintenance crew can address it. If after hours and the matter requires urgent attention, please call us on 5356 4281 or press the after hours buzzer…

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Do you service rooms?

Sorry, but we do not offer room service. You are welcome to see us at reception anytime between 8.30am and 6.00pm for anything we might be able to help you with. If you stay for 7 days or longer we are more than happy to remake your bed with fresh linen. If you would like…

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